Your satisfaction with our product is important to us, and we understand that Embr Wave is a unique type of device that may not work for everyone! If you want to return Embr Wave and are within our 30-day return window, our friendly customer care team is ready to help.
To obtain an RMA (Return Merchandise Authorization) label and return instructions, please e-mail email@example.com within 30 days of your order’s ship date. Your refund will be issued 10-14 business days after we receive the returned unit.
To protect all of our customers and ensure we handle every return or exchange with fairness, we cannot accept a return or exchange in the following situations:
Purchases made from November 11-December 31 may be returned through January 31 of the following year.
For more information on our full return policy, visit https://embrlabs.com/return-policy