If you're trying to turn Embr Wave off while a warming/cooling session is in-progress, first get your Embr Wave back into standby mode (red and blue lights) by pressing the center of the light bar.
Once your Embr Wave is in standby mode, you should be able to turn it off by pressing the center of the light bar for two seconds.
If you can't quite press down on the center of the light bar, try pressing both sides of the light bar with your thumbs at the same time for two seconds.
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