Occasionally, your phone may be able to find your Embr Wave but have trouble pairing with it. In that case, you may see an error message that says "Oops! Something went wrong."
Not to worry! These simple steps should do the trick:
First, make sure your Embr Wave is nearby and charged. (Low battery may make it harder for your Wave to connect to your phone!)
2. Turn your Bluetooth off and on a few times (still in your phone's Settings, not in Control Center). Make sure it's back on before returning to the app!
3. Open the Embr Wave app and tap the ⚙ icon for Settings.
4. Tap Pair New Device (below Temp Mode toward the bottom of the screen):