My Wave blinks orange, then turns half blue/half red, and I can't warm or cool

If you try to start a warming or cooling session and your light bar briefly blinks orange before returning to the standby (half blue/half red lights), there are a few things to check:

After checking all of these things, if you still aren't able to start a session, we recommend resetting your Wave to see if that resolves the issue. If the reset doesn't help, send a message to our support team!

Can’t find your answer in our support center? Contact us directly.