Orders

• What if the Wave doesn't work for me? Is there a guarantee?
• Where can I buy a Wave? Is there some place I can see it in person?
• Is Embr Wave covered by insurance or Flexible Spending Account (FSA)?
• How do I use Affirm?
• What is Product Protection from Extend?
• Do I have to purchase Extend Product Protection to have warranty coverage for my Wave?

See all 13 articles

Shipping & Tracking

• When will my order ship?
• What countries do you ship to?
• I'm ordering from Canada. Will I have to pay customs or duties to receive my order?
• Are expedited or international shipping charges included in my refund if I return my Embr Wave?

Returns

• Do you have a special return policy for the holidays?
• How do I return my Wave?
• How long does it take to process a refund?
• Are US returns free?
• Are international returns free?
• How do refunds work with Affirm?

See all 10 articles