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    2. Orders & Returns

    Orders & Returns

    Orders & Payment

    • Can I buy Embr Wave on Amazon?
    • What if the Wave doesn't work for me? Is there a guarantee?
    • Is Embr Wave covered by insurance or eligible for my Flexible Spending Account (FSA)?
    • Why did my FSA card get declined?
    • Where can I buy a Wave? Is there some place I can see it in person?
    • How do I use Affirm?
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    Shipping & Tracking

    • When will my order ship?
    • Do you have any expedited shipping options? Can I pay extra for faster shipping?
    • What countries do you ship to?
    • I'm ordering from Canada. Will I have to pay customs or duties to receive my order?
    • Are expedited or international shipping charges included in my refund if I return my Embr Wave?

    Returns & Exchanges

    • How do I return my Wave for a refund?
    • Are US returns free?
    • Are international returns free?
    • How long does it take to process a refund?
    • Do you have a special return policy for the holidays?
    • I've selected a Reason for Return, but I can't click the Return button?
    See all 14 articles

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