Orders & Returns

Shipping & Tracking

• When will my order ship?
• What countries do you ship to?

Returns

• How do I return my Embr Wave?
• Do you have a special return policy for the holidays?
• How long does it take to process a refund?
• I received the refund notification e-mail, but the refund isn't appearing on my account.
• How do refunds work with Affirm?

Orders

• Where can I buy Embr Wave?
• How do I use Affirm?
• Why is my bank not listed for Affirm?
• Do I have an invalid discount code?