Troubleshooting

• I haven't received a reply to my question!
• My Wave isn't pairing!
• Oops! Something went wrong. / Found device but could not pair
• The metal parts of my Wave get warm during cooling, which doesn't help when I want to feel cooler!
• My Wave has been flashing orange/red/yellow continually for hours, and I can't do anything with it!
• I updated the app, and now I can't access Modes or the temperature dial!