Why is Affirm still asking for payments after I've returned my Embr Wave?Updated 5 months ago
After we've issued your refund, Affirm takes over the process, and the full amount will show up on your loan balance within 3-45 business days. You can see your loan balance in your Affirm account.
While you’re waiting for your refund, you are required to make any monthly payments that are due, per the terms of your original loan agreement. Affirm will refund any payments you make while they complete the processing.
Unfortunately, we are not able to control how quickly your refund will be processed by Affirm. You can read more about how refunds work on Affirm's website here. To contact Affirm with questions about billing, click here.