I've selected a Reason for Return, but I can't click the Return button?

After you start a return at our online Returns Center, just click on any items from your order that you would like to send back and then select a return reason for each item. Once you've done that, the COMPLETE RETURN bar will turn green.

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Click the green COMPLETE RETURN bar at the bottom of the screen (not the small, gray Return + arrow that appears next to your order number—confusing, we know!) to get your refund estimate and download your prepaid USPS return shipping label.

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Can’t find your answer in our support center? Contact us directly.