After you start a return at our online Returns Center, just click on any items from your order that you would like to send back and then select a return reason for each item. Once you've done that, the COMPLETE RETURN bar will turn green.
Click the green COMPLETE RETURN bar at the bottom of the screen (not the small, gray Return + arrow that appears next to your order number—confusing, we know!) to get your refund estimate and download your prepaid USPS return shipping label.