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    General

    • I haven't received a reply to my question!
    • Video: How to reset your Wave [2 minutes]
    • The metal parts of my Wave get warm during cooling, which doesn't help when I need to feel cooler!
    • My cooling session feels like it’s slowing down or getting less cool?
    • Why isn't the temperature feeling steady?
    • I pressed the light bar, but it didn't return to my last used temperature level
    • I single-pressed and all I see is a blue/red light. What happened?
    • I just got the firmware update, and now my Wave is going into standby (half blue/half red lights) whenever I try to use it!
    • My laptop falls asleep when I wear my Wave?
    • I was a beta tester and now my Wave is dead/won't turn on

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