• I haven't received a reply to my question!
• Video: How to reset your Wave [2 minutes]
• The metal parts of my Wave get warm during cooling, which doesn't help when I need to feel cooler!
• My cooling session feels like it’s slowing down or getting less cool?
• Why isn't the temperature feeling steady?
• I pressed the light bar, but it didn't return to my last used temperature level
• I single-pressed and all I see is a blue/red light. What happened?
• I just got the firmware update, and now my Wave is going into standby (half blue/half red lights) whenever I try to use it!
• My laptop falls asleep when I wear my Wave?
• I was a beta tester and now my Wave is dead/won't turn on