About The App
Where can I download the Embr Wave 2 app?
Download the Embr Wave 2 app for your device in the App Store or the Google Play Store:. App Store for iOS devices. Google Play Store for Android devices
Do I always need to be paired to the app or have my phone nearby when I'm using my Wave?
You only need to be connected to the app while you're actively using and interacting with the app. You do not have to keep the app open or stay connected to your phone while a cooling or warming session is in progress. You do not need to be connected
What devices can I use the Wave 2 app on? What operating systems are compatible?
The Wave 2 app is downloadable on Android platforms running at least Android versions 10 and 11, and all major iOS phone platforms running at least iOS 14. While the app can be downloaded on various tablets, it is not optimized for those platforms an
Do I need cellular connection or wifi to use the Wave 2 app?
Like many other apps, certain app features and functions require an internet connection! You only need to have internet connectivity or be connected to the app while you're actively using and interacting with the app. You do not have to keep the app
Can I connect my Wave 2 to a more than one phone or tablet?
Your Wave 2 can only be actively connected to one phone (or tablet) at a time. When your Wave is connected to one phone and you try to connect it to another phone, the second device will not pick up the Bluetooth signal of the already connected devic
How can I check what firmware or app version my Wave 2 is using?
Tap Settings in the bottom right corner of the Wave 2 app screen. At the top of the page, you'll see Firmware Version. If you're using the latest version, it will say Up To Date. If an upgrade is available, you'll see an Update Available button inste
How can I get the latest firmware update in the Wave 2 App?
When you open your Wave 2 App, you can go to Settings and look at the top center of the screen. There you will see either “Up To Date” or “Update Available”. If you’re seeing “Update Available” you can tap that spot on the screen and the app will ini
Can I use the Embr Wave 2 app on pre-2020 smartphones/tablets?
You may be able to run the Embr Wave 2 app on older smartphones or tablets, but we are not able to provide support or guarantee performance of the app on devices that were discontinued or deprecated before January 1, 2020. Please note that this polic
Can I use the Embr Wave app in airplane mode or if I'm not connected to wifi?
Yes!. As long as you are logged in to the app ahead of time, you can use the app in airplane mode. After downloading the app and getting set up for the first time, you will only be logged out if you go into Settings in the app and tap Log Out, or if
Can I get the Embr Wave app on my Windows Tablet/Laptop?
Which devices are compatible with the Embr Wave app?. At the moment, the app is compatible with iOS (iPhone 5 and higher), iPod Touch, iPad, and Android (6.0 or above).